Thus far I haven't been able to communicate with anyone at Triton.  Phone numbers won't go through.  Hopefully I'll get a response from the question to customer service that I submitted online yesterday.

I thought trying to find a repair place might be an avenue.  Looked at retailers in Missouri - none close, but called Beaver Industrial Supply in St Louis.  They don't do repairs but the guy I spoke with was very helpful.  He suggested replacing the brushes as apparently that is an issue with these routers and wouldn't be a big cost.  He looked up and shared that Triton lists toolsparesonline for parts.  That part (a pair) is around $11 with the same amount for international shipping.  I looked up the company and noted some concerning reviews.  Anyone have a source in the US?